What is an Employee Assistance Program?

We understand that there is a lot more involved in your relationship with the company than just what takes place at work.  Personal problems, such as the death of a loved one, emotional upheaval, alcoholism, marital pressure, family conflict or financial stress may affect our health and performance at work. We want to make it easy, convenient and affordable for you or your immediate family to seek professional help when struggling with any of life’s challenges, whether they’re presented at home or at work. We are pleased to inform you of coverage of a new employee benefit program for you and your family.  It is referred to as an employee assistance program (EAP) and counseling and related services are provided to you and your family through Pine Rest.  Your visit and your sessions with a counselor are completely confidential. All records are kept at Pine Rest, not at your employer.

How do I access the Pine Rest EAP?

User Name:

  • KCI employees:  Use “KCIGR”
  • KCSE employees: Use “KCISE”

Or, call 800.442.0809 (press 1) for Counseling

What does it cost?

Initial appointments at the EAP are available free of charge Trained professional counselors will help you identify and, in many cases, help empower you to solve your problems or refer you to area providers who can help.  Out-of-pocket costs, if any, from referrals are often covered by your health care insurance.

Who is eligible?

  • KCI employees (Michigan & Ohio) and KCSE (Carolinas) employees who have been employed for a minimum of 90 days.